Sam and the staff were beyond accommodating in my time of need. Had a flat tire on the way to the beach and they made the experience unbelievably quick and easy as I am pregnant and had 3 kiddos with me. Definitely turned my day around. Would recommend 1000%.
Wendy Fires
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September 25, 2024
Great customer service, it is hard to find these days. Especially for a female in a predominantly man’s (mechanical) world. All staff members I came across are respectful, open and honest.
Linda Provenza
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June 29, 2024
I used to get great service here. The manager on duty on Sat 6/29 was not at all helpful. He treated me poorly and really did not care to help. It’s a real loss that Gabrielle the service manager before left - he cared about his customers and took care of their needs, I used to drive from LA to this site. This manager today is all sales and no service - always a no never a yes. I’ve witnessed him before. I will not come back to this Firestone while this manager is working here.
Carolyn Aranda
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September 02, 2024
Sam was awesome He is very informative and patient and personable...Jill was also helpful...Needed more repairs but there was No pressure whatsoever just informed us on prioritizing our repairs...
Megan Lerman
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November 12, 2023
I had a great experience getting new tires here with Sam helping me. He was so friendly and helpful, I felt like I was talking with an uncle. I was a little nervous because I’ve never bought tires before and this was a big purchase for me
. Sam made me feel at ease and helped me get the best tires for me and at the best rate. I will be coming back next time I need tires.
My only complaint was that the wait was about 5 hours from dropping my car off for my 2pm appointment to picking it up. They were clearly slammed and Sam gave me a heads up that it would be a while. I’ll definitely be trying to get in earlier in the day next time.
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261 Arneill Rd, Camarillo, CA 93010, USA
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Sam and the staff were beyond accommodating in my time of need. Had a flat tire on the way to the beach and they made the experience unbelievably quick and easy as I am pregnant and had 3 kiddos with me. Definitely turned my day around. Would recommend 1000%.
Great customer service, it is hard to find these days. Especially for a female in a predominantly man’s (mechanical) world. All staff members I came across are respectful, open and honest.
I used to get great service here. The manager on duty on Sat 6/29 was not at all helpful. He treated me poorly and really did not care to help. It’s a real loss that Gabrielle the service manager before left - he cared about his customers and took care of their needs, I used to drive from LA to this site. This manager today is all sales and no service - always a no never a yes. I’ve witnessed him before. I will not come back to this Firestone while this manager is working here.
Sam was awesome He is very informative and patient and personable...Jill was also helpful...Needed more repairs but there was No pressure whatsoever just informed us on prioritizing our repairs...
I had a great experience getting new tires here with Sam helping me. He was so friendly and helpful, I felt like I was talking with an uncle. I was a little nervous because I’ve never bought tires before and this was a big purchase for me . Sam made me feel at ease and helped me get the best tires for me and at the best rate. I will be coming back next time I need tires. My only complaint was that the wait was about 5 hours from dropping my car off for my 2pm appointment to picking it up. They were clearly slammed and Sam gave me a heads up that it would be a while. I’ll definitely be trying to get in earlier in the day next time.